Accessibility Statement for Lenscape Locations

Lenscape Locations is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all, and applying the relevant accessibility standards.

Our Commitment

We believe that everyone should have equal access to information and services, regardless of ability. To uphold this belief, we are dedicated to making our website as accessible as possible by adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Measures to Support Accessibility

Lenscape Locations takes the following measures to ensure accessibility:

Integrating accessibility into our design and development processes.
Providing alternative text for all images and non-text content.
Ensuring sufficient color contrast between text and background.
Using clear and simple language.
Making our website navigable using only a keyboard.
Providing captions and transcripts for video and audio content.
Regularly auditing our website for accessibility issues.
Providing ongoing accessibility training for our staff.

Accessibility Features

Our website includes several features designed to enhance accessibility:

Alternative Text: All images have descriptive alternative text, allowing screen reader users to understand the content.
Keyboard Navigation: The entire website can be navigated using a keyboard, without relying on a mouse.
Color Contrast: We have ensured that sufficient color contrast exists between text and background to improve readability for users with low vision.
Resizable Text: Users can increase or decrease the text size using their browser settings.
Clear Structure: The website uses headings, lists, and other structural elements to help users understand the content and navigate the site efficiently.
Forms: All forms are designed to be accessible, with clear labels and instructions.
Dark Theme: A dark theme option is available to reduce eye strain, especially in low-light environments.

Assistive Technologies

This website is designed to be compatible with assistive technologies, including:

Screen Readers: Such as NVDA, JAWS, and VoiceOver.
Screen Magnifiers: To enlarge content for users with low vision.
Speech Recognition Software: Such as Dragon NaturallySpeaking.
Keyboard Navigation Tools: For users who cannot use a mouse.

Conformance Status

The Lenscape Locations website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content may not fully conform to the accessibility standard. We are continuously working to improve the accessibility of our website and will address any identified issues as quickly as possible.

Known Accessibility Issues

While we strive to make our website as accessible as possible, we are aware of the following accessibility issues:

Some older PDF documents may not be fully accessible.
Certain dynamic content may not be fully compatible with all assistive technologies.
Occasional color contrast issues might be present in certain sections of the website.

We are committed to resolving these issues and appreciate your patience as we work towards full accessibility.

Technical Specifications

Accessibility of Lenscape Locations relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback and Contact Information

We welcome your feedback on the accessibility of Lenscape Locations. Please let us know if you encounter any accessibility barriers while using our website. You can contact us in any of the following ways:

Email: accessibility@lenscapelocations.com
Phone: (323) 555-3456 (Accessibility Support Line)
Postal Address: Lenscape Locations, Accessibility Department, 123 Film Row, Hollywood, CA 90028

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you can escalate your complaint to:

Eleanor Vance
Accessibility Officer
Lenscape Locations
123 Film Row
Hollywood, CA 90028
Email: eleanor.vance@lenscapelocations.com
Phone: (323) 555-7890

Assessment Approach

Lenscape Locations assessed the accessibility of this website through the following approaches:

Self-evaluation: We conducted a self-assessment to ensure our website conforms to WCAG 2.1 Level AA guidelines.
External evaluation: We have engaged with accessibility consultants to perform audits and provide recommendations for improvements.

Date of Statement

This statement was created on October 26, 2023, and will be reviewed and updated regularly to reflect our ongoing commitment to accessibility.