Privacy Policy

At Lenscape Locations, operated by Stellaris Global Media Group, Inc., located at 5480 Sunset Blvd, Los Angeles, CA 90027, your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, https://lenscapelocations.com, and our services. We are committed to ensuring the confidentiality and security of your personal data.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Contact Information: This includes your name, email address, phone number, and postal address, which we collect when you register an account, request information, or contact us through our website.
• Account Information: If you create an account, we collect your username, password, and other details necessary to manage your account.
• Payment Information: When you make a purchase, we collect payment details such as credit card information or other financial data. Note that we use secure, PCI-compliant third-party payment processors, and we do not store your credit card details on our servers.
• Location Preferences: Information regarding your desired filming locations, preferences, and any specific requirements you provide when searching for locations.

Non-Personal Information

• Log Data: Our servers automatically record information created by your use of our services. This includes your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
• Usage Data: We collect data on how you use our website and services, such as the pages you visit, the searches you conduct, and the links you click.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To operate, maintain, and improve our website and services; to personalize your experience; and to develop new features and functionality.
• Communication: To communicate with you, including responding to your inquiries, providing customer support, sending you updates and promotional materials, and notifying you about changes to our policies.
• Transaction Processing: To process your transactions, including payments and bookings, and to provide you with invoices and receipts.
• Marketing: To send you marketing communications, such as newsletters, special offers, and information about new filming locations or services, based on your preferences and interests. You can opt out of receiving these communications at any time.
• Analytics: To analyze website traffic and usage patterns, to understand how users interact with our services, and to improve our website’s performance and content.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, hosting providers, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share information with our business partners, such as location owners or film production companies, to facilitate your requests and provide you with relevant services. We will only share your information with these partners with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Servers: We store your information on secure servers that are protected by firewalls and other security technologies.
• Access Controls: We restrict access to your information to authorized personnel who need it to perform their job functions.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Data Protection Officer, Amelia Stone, at privacy@lenscapelocations.com or call us at (323) 468-7700. We will respond to your request within a reasonable timeframe, in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Lenscape Locations
Stellaris Global Media Group, Inc.
5480 Sunset Blvd
Los Angeles, CA 90027
Email: privacy@lenscapelocations.com
Phone: (323) 468-7700

This Privacy Policy is effective as of October 26, 2023.